Try resetting the compact count in the registry:
Start the registry editor.
Open this key:
where identity is a string of letters, numbers, and dashes.
Set the value of Compact Check Count to 0.
Close the registry editor.
Start the registry editor.
Open this key:
Code:
HKEY_CURRENT_USER\Identities\{identity}\Software\Microsoft\Outlook Express\5.0
Set the value of Compact Check Count to 0.
Close the registry editor.